Agent as a Service

Conversational AI That Fits Your Business

We build agents on the channels your customers use—WhatsApp, Telegram, email, or others. From messaging automation to enterprise solutions, we tailor to your needs.

Benefits

What Pilot Participants Get

Join a select group of businesses shaping the future of messaging and conversation automation

Early Access
Get exclusive access to the platform before the public launch and influence the final product.
Personalized Setup
Dedicated 1-on-1 session to help you set up and customize the automation for your needs.
Hands-on Support
Direct support from our team to ensure smooth integration with your chosen channels and workflows.
Priority Updates
Be the first to know about new features and get priority support throughout the pilot program.

How it works

How It Works

From setup to results, see automation in action.

1

Choose Your Channels

We start with the channels your customers use—whether WhatsApp, Telegram, email, or others. No technical setup required.

2

Configure Agents

Set up your AI agent, FAQs, workflows, and response actions.

3

Go Live

Publish instantly and start serving customers 24/7.

4

Measure Results

Track conversations, conversions, and performance insights.

Agents

Specialized AI Agents Designed for Your Business Needs

We work with businesses in retail, services, education, or logistics who use messaging or other channels for customer conversations and want to automate at scale.

Product Specialist
Handles product search, browsing, and selection.
Order Specialist
Manages adding items to cart and order confirmation.
FAQ Specialist
Handles customer inquiries, support, and post-purchase issues.
Fallback Specialist
Manages greetings, acknowledgements, and general conversations.
Checkout Specialist
Handles payment processes, cart summary, and checkout flow.
Delivery Specialist
Manages delivery status, tracking, and shipping information.
Opt-Out Specialist
Handles user opt-out requests for marketing messages.
Support Specialist
The Support Specialist Agent is an intelligent intake and triage system that automates ticket creation and status updates while orchestrating seamless handoffs to human staff for complex issue resolution.

Features

Everything You Need to Automate Customer Conversations

Our platform comes packed with robust features designed to empower your business operations.

Multilingual Support

Converse fluently in English, French, and Our AI understands context and local expressions across African languages.

Always Available

Never miss a customer inquiry. AI agents respond instantly 24/7/365, including weekends and holidays—no overtime costs or burnout.

Enterprise Security

End-to-end encryption, data residency in African servers, GDPR compliance. Your customer data stays secure and meets regulatory requirements.

Real-Time Analytics

Track conversation volume, resolution rates, customer satisfaction, and AI performance. Identify trends and continuously improve responses.

Who it's for

Built for African SMEs

From retail to services, education to logistics—automate conversations that scale your business

E-commerce & Retail
Answer product questions, check order status, process returns, and collect feedback automatically. Reduce cart abandonment with instant support.
Service Businesses
Handle appointment booking, send reminders, reschedule requests, and follow-ups. Works for salons, clinics, consultants, repair services.
Training
We help small and medium businesses automate customer inquiries, bookings, follow-ups, and support, so they can scale without increasing headcount.

Go from 12-hour response times to instant replies. Our AI handles 80% of customer questions automatically, so your team can focus on complex issues.

Support

Frequently Asked Questions

Everything you need to know about the pilot program.

Limited Spots Available

Join the Automation Pilot

We're accepting a limited number of businesses for early access. Get preferential pricing, dedicated support, and shape the product roadmap.

  • ✓Early access to Okwiyatech's automation platform
  • ✓Hands-on support from our automation experts
  • ✓Priority feature requests and direct feedback channel
  • ✓Exclusive pilot pricing locked in for 12 months
  • ✓Case study opportunities and co-marketing exposure